1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 7470592948
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, you need to confirm a strong internet connection. Once connected, click on send OTP and wait for the allotted time to receive the verification code. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer. This will help resolve the issue and restore access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without any problems. After reinstalling the latest version, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for money earned through gaming, and bonus funds cannot be withdrawn. This means you can only access the earnings you've made from playing in the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit your KYC details within the app, which should include your Aadhar card, UPI details, and all bank information. This is a necessary step to ensure a smooth and secure experience. Saving these details will help facilitate future transactions and activities within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the time from 30 minutes to 3 hours. However, occasional payment delays can extend wait times to up to 24 hours. This variation in processing speed affects the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot issues with your withdrawal request, check your transaction history in the settings. If it's delayed, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1win app, we prioritize the convenience of our users by providing a range of safe and secure deposit and withdrawal methods, including PayPal, credit/debit cards, and cryptocurrency options. This ensures that transactions are smooth and hassle-free. Our team of customer support professionals is available 24 hours a day, 7 days a week to address any concerns or questions you may have, providing exceptional support around the clock. Whether you need assistance with a transaction, have questions about our services, or simply require guidance, our team is always available to help. We understand the importance of timely and effective support, and we strive to provide a seamless and enjoyable experience for all our users.
Our user-friendly interface and cutting-edge technology ensure a seamless gaming experience, whether you're playing on your desktop or mobile device. We provide a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, to give you peace of mind and convenience. Generous bonuses, regular promotions, and a dedicated customer support team available 24/7, 365 days a year, demonstrate our commitment to providing an exceptional gaming environment. Join us today and discover the endless possibilities waiting for you at 1win app.